QR codes are not seeing the rate of success I expected when they first hit the scene. I'm not surprised to see businesses using them poorly, however I am surprised to see a large group of people who still don't know what a QR code is.

QR codes are basically square images that, when scanned with a smart phone, will take you directly to a web page with information you are seeking at that point. QR codes should be helpful and rewarding to the customer while building brand awareness and revenue for the business.

I have been increasingly frustrated at the amount of QR codes being used improperly. It takes a little time to use a QR code and a person should be rewarded for the effort. Using the QR code takes a few minutes - you have to dig out the phone, slowly focus and take the photo of the code, then wait for your phone to get to the website. When you finally arrive, if the destination is disappointing, you probably won't want to bother with a QR code in the future, thus giving the QR codes a bad rap and tossing the baby out with the bathwater as grandma used to say.

From my experience, here are some good and bad uses of the QR code.